Recall campaign · NHTSA 18V655000

Electrical system

General Motors LLC filed this campaign with NHTSA on 2018-09-21.

Recall campaignNHTSA 18V655000

Electrical system

Component
Electrical system
Manufacturer
General Motors LLC
Vehicles affected
30,448
Reported to NHTSA
2018-09-21
Owners notified
2018-11-06

Defect description

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.

Safety risk

If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.

Manufacturer remedy

GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

6 model years across 2 models.

ModelYears on record
Chevrolet Express2018 2017 2016
GMC Savana2018 2017 2016

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.