Known Recalls

Recall campaign · NHTSA 18V712000

Equipment: recreational vehicle/trailer

Erwin Hymer Group North America, Inc. filed this campaign with NHTSA on 2018-10-11.

Recall campaignNHTSA 18V712000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Erwin Hymer Group North America, Inc.
Vehicles affected
172
Reported to NHTSA
2018-10-11
Owners notified
2018-10-24

Defect description

Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.

Safety risk

If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.

Manufacturer remedy

Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

16 model years across 8 models.

ModelYears on record
CARADO Axion2019 2018
CARADO Banff2019 2018
HYMER Aktiv2019 2018
HYMER Aktiv 2.02019 2018
ROADTREK Simplicity2019 2018
ROADTREK Simplicity SRT2019 2018
ROADTREK Zion2019 2018
ROADTREK Zion SRT2019 2018

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.