Known Recalls

Recall campaign · NHTSA 18V740000

Hybrid propulsion system

Chrysler (FCA US LLC) filed this campaign with NHTSA on 2018-10-19.

Recall campaignNHTSA 18V740000

Hybrid propulsion system

Component
Hybrid propulsion system
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
10,260
Reported to NHTSA
2018-10-19
Owners notified
2018-11-15

Defect description

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.

Safety risk

The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.

Manufacturer remedy

FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-434-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 1 models.

ModelYears on record
Chrysler Pacifica Plug-IN Hybrid2018 2017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.