Known Recalls

Recall campaign · NHTSA 18V743000

Latches/locks/linkages: doors: latch

Daimler Vans USA, LLC filed this campaign with NHTSA on 2018-10-24.

Recall campaignNHTSA 18V743000

Latches/locks/linkages: doors: latch

Component
Latches/locks/linkages: doors: latch
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
76
Reported to NHTSA
2018-10-24
Owners notified
2019-01-31

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.

Safety risk

In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.

Manufacturer remedy

DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

4 model years across 4 models.

ModelYears on record
FREIGHTLINER Sprinter 25002018
FREIGHTLINER Sprinter 35002018
Mercedes-Benz Sprinter 25002018
Mercedes-Benz Sprinter 35002018

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.