Recall campaign · NHTSA 18V838000

Air bags: sensor: occupant classification

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2018-11-27.

Recall campaignNHTSA 18V838000

Air bags: sensor: occupant classification

Component
Air bags: sensor: occupant classification
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
104,663
Reported to NHTSA
2018-11-27
Owners notified
2019-01-03

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.

Safety risk

If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.

Manufacturer remedy

MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

16 model years across 12 models.

ModelYears on record
MERCEDES BENZ C 300 4MATIC2018
Mercedes-Benz AMG C432018
Mercedes-Benz AMG C632018
Mercedes-Benz AMG C63S2018
Mercedes-Benz AMG GLC432019 2018
Mercedes-Benz AMG GLC632019 2018
Mercedes-Benz AMG GLC63S2019 2018
Mercedes-Benz C 3002018
Mercedes-Benz C 350 E2018
Mercedes-Benz GLC 3002019 2018
Mercedes-Benz GLC 350 E2018
Mercedes-Benz GLC350E2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.