Known Recalls

Recall campaign · NHTSA 18V850000

Steering: rack and pinion: rack

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2018-11-29.

Recall campaignNHTSA 18V850000

Steering: rack and pinion: rack

Component
Steering: rack and pinion: rack
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
6,373
Reported to NHTSA
2018-11-29
Owners notified
2019-08-23

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.

Safety risk

A car that cannot be properly steered has an increased risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

16 model years across 9 models.

ModelYears on record
Mercedes-Benz AMG C632019 2018 2017
Mercedes-Benz AMG C63S2018 2015
Mercedes-Benz C 3002019 2018 2017
Mercedes-Benz C 350 E2019 2018
Mercedes-Benz C3002016 2015
Mercedes-Benz CLS 4502019
Mercedes-Benz E 3002018
Mercedes-Benz E 4002018
Mercedes-Benz E 4502019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.