Recall campaign · NHTSA 18V909000

Electrical system: software

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2018-12-19.

Recall campaignNHTSA 18V909000

Electrical system: software

Component
Electrical system: software
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
675
Reported to NHTSA
2018-12-19
Owners notified
2019-01-29

Defect description

Mercedes-Benz USA,LLC (Mercedes) is recalling certain 2019 C43 AMG, C43 AMG Cabrio, C43 AMG 4MATIC Coupe, C300 4MATIC, C300 4MATIC Coupe, C300 Coupe, C300 Cabrio, C300 4MATIC Cabrio, and C300 vehicles. After parking and exiting the vehicle, the Electronic Stability Program (ESP) software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.

Safety risk

Driving the vehicle with the ESP system deactivated could increase the risk of a crash.

Manufacturer remedy

Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2018120025.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 2 models.

ModelYears on record
Mercedes-Benz AMG C432019
Mercedes-Benz C 3002019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.