Known Recalls

Recall campaign · NHTSA 19V125000

Equipment adaptive/mobility

New England Wheels filed this campaign with NHTSA on 2019-02-26.

Recall campaignNHTSA 19V125000

Equipment adaptive/mobility

Component
Equipment adaptive/mobility
Manufacturer
New England Wheels
Vehicles affected
3
Reported to NHTSA
2019-02-26
Owners notified
2019-03-18

Defect description

New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

Safety risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.

Manufacturer remedy

New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

3 model years across 1 models.

ModelYears on record
Ford E-2502014 2013 2008

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.