Known Recalls

Recall campaign · NHTSA 19V290000

Steering: electric power assist system

Daimler Vans USA, LLC filed this campaign with NHTSA on 2019-04-10.

Recall campaignNHTSA 19V290000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
9,471
Reported to NHTSA
2019-04-10
Owners notified
2019-11-15

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Safety risk

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Manufacturer remedy

DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 1 models.

ModelYears on record
Mercedes-Benz Metris2017 2016

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.