Electrical system: propulsion system: traction battery
- Component
- Electrical system: propulsion system: traction battery
- Manufacturer
- Volkswagen Group of America, Inc.
- Vehicles affected
- 1,646
- Reported to NHTSA
- 2019-06-10
- Owners notified
- 2019-09-06
Defect description
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
Safety risk
Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.
Manufacturer remedy
Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.