Recall campaign · NHTSA 19V435000

Suspension: rear

Ford Motor Company filed this campaign with NHTSA on 2019-06-10.

Recall campaignNHTSA 19V435000

Suspension: rear

Component
Suspension: rear
Manufacturer
Ford Motor Company
Vehicles affected
1,194,173
Reported to NHTSA
2019-06-10
Owners notified
2019-06-26

Defect description

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Safety risk

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

7 model years across 1 models.

ModelYears on record
Ford Explorer2017 2016 2015 2014 2013 2012 2011

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.