Known Recalls

Recall campaign · NHTSA 19V489000

Steering

Daimler Vans USA, LLC filed this campaign with NHTSA on 2019-06-25.

Recall campaignNHTSA 19V489000

Steering

Component
Steering
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
2
Reported to NHTSA
2019-06-25
Owners notified
2019-07-02

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.

Safety risk

An unexpected loss of power steering assist can increase the risk of crash.

Manufacturer remedy

DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 1 models.

ModelYears on record
Mercedes-Benz Metris2019 2018

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.