Known Recalls

Recall campaign · NHTSA 19V507000

Visibility: glass, side/rear

Daimler Vans USA, LLC filed this campaign with NHTSA on 2019-07-02.

Recall campaignNHTSA 19V507000

Visibility: glass, side/rear

Component
Visibility: glass, side/rear
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
1,079
Reported to NHTSA
2019-07-02
Owners notified
2020-01-21

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

Safety risk

In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.

Manufacturer remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

16 model years across 8 models.

ModelYears on record
FREIGHTLINER Sprinter 15002019 2018
FREIGHTLINER Sprinter 25002019 2018
FREIGHTLINER Sprinter 35002019 2018
FREIGHTLINER Sprinter 45002019 2018
Mercedes-Benz Sprinter 15002019 2018
Mercedes-Benz Sprinter 25002019 2018
Mercedes-Benz Sprinter 35002019 2018
Mercedes-Benz Sprinter 45002019 2018

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.