Known Recalls

Recall campaign · NHTSA 19V545000

Equipment: other: owners/service/other manual

Daimler Vans USA, LLC filed this campaign with NHTSA on 2019-07-24.

Recall campaignNHTSA 19V545000

Equipment: other: owners/service/other manual

Component
Equipment: other: owners/service/other manual
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
2
Reported to NHTSA
2019-07-24
Owners notified
2019-09-12

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.

Safety risk

The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.

Manufacturer remedy

DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

1 model year.

ModelYears on record
Mercedes-Benz Metris2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.