Known Recalls

Recall campaign · NHTSA 19V565000

Engine

Prevost Cars, Inc. filed this campaign with NHTSA on 2019-07-31.

Recall campaignNHTSA 19V565000

Engine

Component
Engine
Manufacturer
Prevost Cars, Inc.
Vehicles affected
1,010
Reported to NHTSA
2019-07-31
Owners notified
2019-12-19

Defect description

Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.

Safety risk

If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.

Manufacturer remedy

Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

8 model years across 2 models.

ModelYears on record
PREVOST H3-452020 2019 2018 2017
PREVOST X3-452020 2019 2018 2017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.