Known Recalls

Recall campaign · NHTSA 19V586000

Electrical system: 12V/24V/48V battery

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2019-08-09.

Recall campaignNHTSA 19V586000

Electrical system: 12V/24V/48V battery

Component
Electrical system: 12V/24V/48V battery
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
26,584
Reported to NHTSA
2019-08-09
Owners notified
2019-10-18

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 C300, C300 4MATIC, and C43 AMG 4MATIC vehicles. The mounting bracket for the 12-volt battery may not be secured. This may allow the battery to shift, possibly disconnecting the terminals in the event of a crash.

Safety risk

Loss of power from the battery can impair post-crash functions, such as communicating with emergency services and activating hazard lights. The battery may also detach and become a road hazard. Either of these scenarios can increase the risk of injury.

Manufacturer remedy

MBUSA will notify owners, and dealers will replace the battery mounting bracket, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090010.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

4 model years across 2 models.

ModelYears on record
Mercedes-Benz AMG C432019 2018
Mercedes-Benz C 3002019 2018

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.