Known Recalls

Recall campaign · NHTSA 19V598000

Suspension: front

E-One Incorporated filed this campaign with NHTSA on 2019-08-14.

Recall campaignNHTSA 19V598000

Suspension: front

Component
Suspension: front
Manufacturer
E-One Incorporated
Vehicles affected
57
Reported to NHTSA
2019-08-14
Owners notified
2019-08-28

Defect description

E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.

Safety risk

A loss of hydraulic steering assist can increase the risk of a crash.

Manufacturer remedy

E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

15 model years across 3 models.

ModelYears on record
E-ONE Cyclone II2019 2018 2017 2016 2015 2014
E-ONE Quest2017 2016 2015
E-ONE Typhoon2019 2018 2017 2016 2014 2013

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.