Recall campaign · NHTSA 19V647000

Electrical system: wiring

Isuzu Technical Center of America, Inc. filed this campaign with NHTSA on 2019-09-09.

Recall campaignNHTSA 19V647000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Isuzu Technical Center of America, Inc.
Vehicles affected
16,766
Reported to NHTSA
2019-09-09
Owners notified
2019-10-24

Defect description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2019 N-GAS HD and Chevrolet Low Cab Forward 3500 and 4500 vehicles and 2018-2019 Isuzu FTR and Chevrolet Low Cab Forward 6500XD vehicles. The power supply bolt in the relay box may not have been properly tightened during harness production at the supplier. This may lead to melting of the power wire and/or a loss of electrical power to the vehicle, which can lead to a stall.

Safety risk

A stall can increase the risk of a crash.

Manufacturer remedy

Isuzu will notify owners, and dealers will inspect the relay box power supply bolt, tightening it as necessary. If the harness or relay box is found to be damaged, it will be replaced or repaired, free of charge. The recall began October 24, 2019. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V1905.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

13 model years across 5 models.

ModelYears on record
Chevrolet LOW CAB Forward 35002019 2018 2017
Chevrolet LOW CAB Forward 45002019 2018 2017
Chevrolet LOW CAB Forward 65002019 2018
ISUZU FTR2019 2018
ISUZU N-Series2019 2018 2017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.