Recall campaign · NHTSA 19V714000

Equipment: other: labels

Thor Motor Coach filed this campaign with NHTSA on 2019-10-08.

Recall campaignNHTSA 19V714000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Thor Motor Coach
Vehicles affected
101
Reported to NHTSA
2019-10-08
Owners notified
2019-11-21

Defect description

Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."

Safety risk

An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.

Manufacturer remedy

TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

25 model years across 9 models.

ModelYears on record
THOR MOTOR COACH Axis2015
THOR MOTOR COACH Chateau2020 2017 2016
THOR MOTOR COACH Citation2020 2019 2018 2017 2016 2015
THOR MOTOR COACH Four Winds2019 2017 2016
THOR MOTOR COACH Quantum2020 2019
THOR MOTOR COACH Siesta2020 2019 2018 2017 2016 2015
THOR MOTOR COACH Synergy2020 2016
THOR MOTOR COACH Tuscany2014
THOR MOTOR COACH Vegas2015

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.