Known Recalls

Recall campaign · NHTSA 19V715000

Electrical system: 12V/24V/48V battery

Daimler Vans USA, LLC filed this campaign with NHTSA on 2019-10-08.

Recall campaignNHTSA 19V715000

Electrical system: 12V/24V/48V battery

Component
Electrical system: 12V/24V/48V battery
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
15,160
Reported to NHTSA
2019-10-08
Owners notified
2020-03-09

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.

Safety risk

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

Manufacturer remedy

DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

5 model years across 1 models.

ModelYears on record
Mercedes-Benz Metris2020 2019 2018 2017 2016

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.