Known Recalls

Recall campaign · NHTSA 19V716000

Structure: body: door

Daimler Vans USA, LLC filed this campaign with NHTSA on 2019-10-08.

Recall campaignNHTSA 19V716000

Structure: body: door

Component
Structure: body: door
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
153
Reported to NHTSA
2019-10-08
Owners notified
2020-02-10

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.

Safety risk

If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.

Manufacturer remedy

DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

8 model years across 8 models.

ModelYears on record
FREIGHTLINER Sprinter 15002019
FREIGHTLINER Sprinter 25002019
FREIGHTLINER Sprinter 35002019
FREIGHTLINER Sprinter 45002019
Mercedes-Benz Sprinter 15002019
Mercedes-Benz Sprinter 25002019
Mercedes-Benz Sprinter 35002019
Mercedes-Benz Sprinter 45002019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.