Known Recalls

Recall campaign · NHTSA 19V730000

Electrical system: starter assembly

E-One Incorporated filed this campaign with NHTSA on 2019-10-14.

Recall campaignNHTSA 19V730000

Electrical system: starter assembly

Component
Electrical system: starter assembly
Manufacturer
E-One Incorporated
Vehicles affected
1,603
Reported to NHTSA
2019-10-14
Owners notified
2019-11-15

Defect description

E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.

Safety risk

The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.

Manufacturer remedy

E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V-019 also need this recall remedy.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

23 model years across 5 models.

ModelYears on record
E-ONE CHSH2017
E-ONE Cyclone II2019 2018 2017 2016 2015 2014 2013
E-ONE Cyclone III2014 2013
E-ONE Quest II2019 2018 2017 2016 2015 2014
E-ONE Typhoon2019 2018 2017 2016 2015 2014 2013

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.