Known Recalls

Recall campaign · NHTSA 19V769000

Steering

Daimler Trucks North America LLC filed this campaign with NHTSA on 2019-10-25.

Recall campaignNHTSA 19V769000

Steering

Component
Steering
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
1,331
Reported to NHTSA
2019-10-25
Owners notified
2019-11-27

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.

Safety risk

This loss of connection would result in a loss of steering control, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-835.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

1 model year.

ModelYears on record
WESTERN STAR 47002020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.