Electrical system: instrument cluster/panel
- Component
- Electrical system: instrument cluster/panel
- Manufacturer
- Prevost Cars, Inc.
- Vehicles affected
- 110
- Reported to NHTSA
- 2019-10-29
- Owners notified
- 2019-11-28
Defect description
Prevost Cars, Inc. (Prevost) is recalling certain 2020 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coaches. Due to a missing component, the driver may not be able to adjust the brightness of the dash illumination for the controls and indicators, allowing only the highest level of brightness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Safety risk
During night time vehicle operation, highest level of dash brightness may reduce the driver's visibility, increasing the risk of a crash.
Manufacturer remedy
Prevost will notify owners, and dealers will install the missing potentiometer component and required wiring to adjust the brightness of the dash's illumination, free of charge. The recall began November 28, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-42.