Recall campaign · NHTSA 19V822000

Steering: electric power assist system

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2019-11-18.

Recall campaignNHTSA 19V822000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
3
Reported to NHTSA
2019-11-18
Owners notified
2019-12-20

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.

Safety risk

A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

1 model year.

ModelYears on record
Mercedes-Benz GLC 3002019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.