Known Recalls

Recall campaign · NHTSA 19V824000

Structure: emergency: escape/egress/exit

Forest River, Inc. filed this campaign with NHTSA on 2019-11-18.

Recall campaignNHTSA 19V824000

Structure: emergency: escape/egress/exit

Component
Structure: emergency: escape/egress/exit
Manufacturer
Forest River, Inc.
Vehicles affected
356
Reported to NHTSA
2019-11-18
Owners notified
2019-12-10

Defect description

Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Safety risk

If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

Manufacturer remedy

Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

18 model years across 9 models.

ModelYears on record
GLAVAL BUS Apollo2019 2018
GLAVAL BUS Commute2019 2018
GLAVAL BUS Concorde II2019 2018
GLAVAL BUS Entourage2019 2018
GLAVAL BUS Legacy2019 2018
GLAVAL BUS Primetime2019 2018
GLAVAL BUS Titan2019 2018
GLAVAL BUS Titan II LOW Floor2019 2018
GLAVAL BUS Universal2019 2018

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.