Known Recalls

Recall campaign · NHTSA 19V867000

Seats: mid/rear assembly

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2019-12-06.

Recall campaignNHTSA 19V867000

Seats: mid/rear assembly

Component
Seats: mid/rear assembly
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
1
Reported to NHTSA
2019-12-06
Owners notified
2020-02-11

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.

Safety risk

The headrest may not properly protect the occupant in the event of a crash, increasing their risk of injury.

Manufacturer remedy

MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

1 model year.

ModelYears on record
Mercedes-Benz GLE 4502020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.