Known Recalls

Recall campaign · NHTSA 20V040000

Suspension: front

Rosenbauer America filed this campaign with NHTSA on 2020-01-23.

Recall campaignNHTSA 20V040000

Suspension: front

Component
Suspension: front
Manufacturer
Rosenbauer America
Vehicles affected
67
Reported to NHTSA
2020-01-23
Owners notified
2020-02-06

Defect description

Rosenbauer America (Rosenbauer) is recalling certain 2014-2019 Emergency Response Commander vehicles equipped with Reyco front suspensions. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.

Safety risk

A loss of hydraulic steering assist can increase the risk of a crash.

Manufacturer remedy

Rosenbauer will notify owners, and Reyco dealers will install a new bolt, nut, hardened washer, and shim, free of charge. The recall began February 6, 2020. Owners may contact Reyco customer service at 1-765-543-5815 or Rosenbauer customer service at 1-877-543-5591.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

6 model years across 1 models.

ModelYears on record
ROSENBAUER Commander2019 2018 2017 2016 2015 2014

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.