Known Recalls

Recall campaign · NHTSA 20V068000

Communication

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2020-02-07.

Recall campaignNHTSA 20V068000

Communication

Component
Communication
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
239
Reported to NHTSA
2020-02-07
Owners notified
2020-04-14

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.

Safety risk

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Manufacturer remedy

MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

11 model years across 11 models.

ModelYears on record
Mercedes-Benz AMG C432020
Mercedes-Benz AMG C63 S2020
Mercedes-Benz AMG CLS532020
Mercedes-Benz AMG E532020
Mercedes-Benz AMG GLC632020
Mercedes-Benz AMG GT632020
Mercedes-Benz AMG GT63S2020
Mercedes-Benz C 3002020
Mercedes-Benz E 3502020
Mercedes-Benz E 4502020
Mercedes-Benz GLC 3002020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.