Power train: transfer case (4-wheel drive)
- Component
- Power train: transfer case (4-wheel drive)
- Manufacturer
- Chrysler (FCA US LLC)
- Vehicles affected
- 11
- Reported to NHTSA
- 2020-02-13
- Owners notified
- 2020-03-10
Defect description
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
Safety risk
A sudden loss of power or a loss of 'PARK' function may increase the risk of a crash.
Manufacturer remedy
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began March 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W06.