Recall campaign · NHTSA 20V099000

Power train: driveline: differential unit

Ford Motor Company filed this campaign with NHTSA on 2020-02-21.

Recall campaignNHTSA 20V099000

Power train: driveline: differential unit

Component
Power train: driveline: differential unit
Manufacturer
Ford Motor Company
Vehicles affected
319
Reported to NHTSA
2020-02-21
Owners notified
2020-03-19

Defect description

Ford Motor Company (Ford) is recalling certain 2020 F-550 and 2021 E-350 and E-450 vehicles. The rear axle differential fluid may be below the minimum level, possibly resulting in a failure of the rear axle assembly and driveshaft separation.

Safety risk

If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur and increase the risk of injury or crash.

Manufacturer remedy

Ford will notify owners, and dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall began March 19, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S09.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

3 model years across 3 models.

ModelYears on record
Ford E-3502021
Ford E-4502021
Ford F-5502020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.