Recall campaign · NHTSA 20V110000

Steering: column

Daimler Vans USA, LLC filed this campaign with NHTSA on 2020-02-25.

Recall campaignNHTSA 20V110000

Steering: column

Component
Steering: column
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
25
Reported to NHTSA
2020-02-25
Owners notified
2020-04-24

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.

Safety risk

If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.

Manufacturer remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

8 model years across 8 models.

ModelYears on record
FREIGHTLINER Sprinter 15002019
FREIGHTLINER Sprinter 25002019
FREIGHTLINER Sprinter 35002019
FREIGHTLINER Sprinter 45002019
Mercedes-Benz Sprinter 15002019
Mercedes-Benz Sprinter 25002019
Mercedes-Benz Sprinter 35002019
Mercedes-Benz Sprinter 45002019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.