Electrical system: starter assembly
- Component
- Electrical system: starter assembly
- Manufacturer
- Volkswagen Group of America, Inc.
- Vehicles affected
- 5,471
- Reported to NHTSA
- 2020-03-19
- Owners notified
- 2020-05-22
Defect description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Audi A6 vehicles equipped with mild-hybrid technology and 2.0TFSI engines. Moisture may enter the starter generator and cause an electrical short circuit.
Safety risk
A short circuit in the starter generator increases the risk of a fire.
Manufacturer remedy
Volkswagen will notify owners, and dealers will replace the starter generator, free of charge. The recall began by May 22, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 27H2.