Recall campaign · NHTSA 20V157000

Tires

Daimler Vans USA, LLC filed this campaign with NHTSA on 2020-03-18.

Recall campaignNHTSA 20V157000

Tires

Component
Tires
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
65
Reported to NHTSA
2020-03-18
Owners notified
2020-05-15

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires. The tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions.

Safety risk

A reduction in traction may result in a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect the running direction of the tires, correcting them as necessary. If the thread wear is uneven, the tires will be replaced. All services will be performed free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LAUFRI.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

8 model years across 8 models.

ModelYears on record
FREIGHTLINER Sprinter 15002019
FREIGHTLINER Sprinter 25002019
FREIGHTLINER Sprinter 35002019
FREIGHTLINER Sprinter 45002019
Mercedes-Benz Sprinter 15002019
Mercedes-Benz Sprinter 25002019
Mercedes-Benz Sprinter 35002019
Mercedes-Benz Sprinter 45002019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.