Known Recalls

Recall campaign · NHTSA 20V172000

Structure: frame and members

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2020-03-20.

Recall campaignNHTSA 20V172000

Structure: frame and members

Component
Structure: frame and members
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
224
Reported to NHTSA
2020-03-20
Owners notified
2020-07-17

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.

Safety risk

If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

3 model years across 3 models.

ModelYears on record
Mercedes-Benz GLE 3502020
Mercedes-Benz GLE 4502020
Mercedes-Benz GLS 4502020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.