Recall campaign · NHTSA 20V178000

Power train: driveline: differential unit

Thor Motor Coach filed this campaign with NHTSA on 2020-03-25.

Recall campaignNHTSA 20V178000

Power train: driveline: differential unit

Component
Power train: driveline: differential unit
Manufacturer
Thor Motor Coach
Vehicles affected
22
Reported to NHTSA
2020-03-25
Owners notified
2020-03-19

Defect description

Thor Motor Coach (TMC) is recalling certain 2020 Chateau 31W and 31WV, Quantum KW29 and LF31, Vegas 24.1 and Axis 24.1 motorhomes and 2020-2021 Four Winds 24F, 28Z, and 31E motorhomes built on a Ford chassis. The rear axle differential may have an insufficient amount of fluid, possibly resulting in a failure of the rear axle assembly and a driveshaft separation.

Safety risk

If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur if the transmission is left in Park, increasing the risk of injury or crash.

Manufacturer remedy

Ford will notify owners, and Ford or Lincoln dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall is began May 22, 2020. Owners may contact Ford customer service at 1-866-436-7332 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000188.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

6 model years across 5 models.

ModelYears on record
THOR MOTOR COACH Axis2020
THOR MOTOR COACH Chateau2020
THOR MOTOR COACH Four Winds2021 2020
THOR MOTOR COACH Quantum2020
THOR MOTOR COACH Vegas2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.