Recall campaign · NHTSA 20V180000

Equipment: other: owners/service/other manual

Daimler Vans USA, LLC filed this campaign with NHTSA on 2020-03-26.

Recall campaignNHTSA 20V180000

Equipment: other: owners/service/other manual

Component
Equipment: other: owners/service/other manual
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
52,127
Reported to NHTSA
2020-03-26
Owners notified
2020-05-18

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

Safety risk

If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.

Manufacturer remedy

DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

9 model years across 9 models.

ModelYears on record
FREIGHTLINER Sprinter 15002019
FREIGHTLINER Sprinter 25002019
FREIGHTLINER Sprinter 35002019
FREIGHTLINER Sprinter 45002019
Mercedes-Benz Sprinter (VS30)2019
Mercedes-Benz Sprinter 15002019
Mercedes-Benz Sprinter 25002019
Mercedes-Benz Sprinter 35002019
Mercedes-Benz Sprinter 45002019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.