Known Recalls

Recall campaign · NHTSA 20V183000

Power train: driveline: differential unit

Chrysler (FCA US LLC) filed this campaign with NHTSA on 2020-03-26.

Recall campaignNHTSA 20V183000

Power train: driveline: differential unit

Component
Power train: driveline: differential unit
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
515
Reported to NHTSA
2020-03-26
Owners notified
2020-05-21

Defect description

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.

Safety risk

A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 2 models.

ModelYears on record
Dodge Durango2019
Jeep Grand Cherokee2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.