Recall campaign · NHTSA 20V190000

Structure: body: door

Daimler Coaches North America filed this campaign with NHTSA on 2020-04-02.

Recall campaignNHTSA 20V190000

Structure: body: door

Component
Structure: body: door
Manufacturer
Daimler Coaches North America
Vehicles affected
63
Reported to NHTSA
2020-04-02
Owners notified
2020-05-28

Defect description

Daimler Coaches North America (Daimler Coaches) is recalling certain 2017-2020 Setra S417TC coaches. The front entrance door support frame may not be the correct size, and, as a result, the door may open and may detach from the vehicle while the coach is moving.

Safety risk

A detached door can increase the risk of injury to the coach occupants or the detached door could be a road hazard, increasing the risk of a crash.

Manufacturer remedy

Daimler Coaches will notify owners, and dealers will replace the front entrance door support frame and holders at the base of the support frame, free of charge. The recall is expected to begin May 29, 2020. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coach's number for this recall is 72.00M20089A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

4 model years across 1 models.

ModelYears on record
SETRA S417 TC2020 2019 2018 2017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.