Known Recalls

Recall campaign · NHTSA 20V252000

Structure: emergency: escape/egress/exit

Daimler Trucks North America LLC filed this campaign with NHTSA on 2020-05-05.

Recall campaignNHTSA 20V252000

Structure: emergency: escape/egress/exit

Component
Structure: emergency: escape/egress/exit
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
7,979
Reported to NHTSA
2020-05-05
Owners notified
2020-09-10

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner HDX school buses. The lettering on the instruction label for the rear emergency exit window may be too small. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Safety risk

Small lettering may be difficult for occupants to read, delaying the reaction time to open the exit, increasing the risk of injury.

Manufacturer remedy

DTNA will notify owners and mail a new label to attach to the exit window by first class mail, free of charge. DTNA issued owners an interim notification on June 17, 2020. The recall began September 10, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-849.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

11 model years across 1 models.

ModelYears on record
THOMAS BUILT BUSES SAF-T-Liner HDX2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.