Known Recalls

Recall campaign · NHTSA 20V329000

Suspension: rear: shock absorber

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2020-06-05.

Recall campaignNHTSA 20V329000

Suspension: rear: shock absorber

Component
Suspension: rear: shock absorber
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
38
Reported to NHTSA
2020-06-05
Owners notified
2020-10-20

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.

Safety risk

Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

3 model years across 3 models.

ModelYears on record
Mercedes-Benz GLE 4502020
Mercedes-Benz GLS 4502020
Mercedes-Benz GLS 580 4MATIC2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.