Recall campaign · NHTSA 20V351000

Visibility: glass, side/rear

Keystone RV Company filed this campaign with NHTSA on 2020-06-12.

Recall campaignNHTSA 20V351000

Visibility: glass, side/rear

Component
Visibility: glass, side/rear
Manufacturer
Keystone RV Company
Vehicles affected
428
Reported to NHTSA
2020-06-12
Owners notified
2020-07-24

Defect description

Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.

Safety risk

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

8 model years across 8 models.

ModelYears on record
CROSSROADS Redwood2020
DUTCHMEN Voltage2020
KEYSTONE Alpine2020
KEYSTONE Avalanche2020
KEYSTONE Fuzion2020
KEYSTONE Laredo2020
KEYSTONE Montana2020
KEYSTONE Raptor2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.