Known Recalls

Recall campaign · NHTSA 20V366000

Seats: mid/rear assembly

Ford Motor Company filed this campaign with NHTSA on 2020-06-23.

Recall campaignNHTSA 20V366000

Seats: mid/rear assembly

Component
Seats: mid/rear assembly
Manufacturer
Ford Motor Company
Vehicles affected
2,620
Reported to NHTSA
2020-06-23
Owners notified
2020-07-08

Defect description

Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Safety risk

An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Manufacturer remedy

Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 2 models.

ModelYears on record
Ford Expedition2020
Lincoln Navigator2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.