Known Recalls

Recall campaign · NHTSA 20V388000

Structure: frame and members: underbody shields

Jayco, Inc. filed this campaign with NHTSA on 2020-07-02.

Recall campaignNHTSA 20V388000

Structure: frame and members: underbody shields

Component
Structure: frame and members: underbody shields
Manufacturer
Jayco, Inc.
Vehicles affected
666
Reported to NHTSA
2020-07-02
Owners notified
2020-07-14

Defect description

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

Safety risk

Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.

Manufacturer remedy

Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

9 model years across 3 models.

ModelYears on record
ENTEGRA Qwest2021 2020 2019
JAYCO Melbourne2021 2020 2019
JAYCO Melbourne Prestige2021 2020 2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.