Recall campaign · NHTSA 20V389000

Electrical system: software

Kia Motors America filed this campaign with NHTSA on 2020-07-02.

Recall campaignNHTSA 20V389000

Electrical system: software

Component
Electrical system: software
Manufacturer
Kia Motors America
Vehicles affected
3,714
Reported to NHTSA
2020-07-02
Owners notified
2020-08-07

Defect description

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

Safety risk

Unintended vehicle movement can increase the risk of a crash.

Manufacturer remedy

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC191.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 1 models.

ModelYears on record
Kia Soul EV2016 2015

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.