Recall campaign · NHTSA 20V485000

Electrical system: instrument cluster/panel

Daimler Trucks North America LLC filed this campaign with NHTSA on 2020-08-14.

Recall campaignNHTSA 20V485000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
1,715
Reported to NHTSA
2020-08-14
Owners notified
2021-04-01

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis XCL, XCP, XCR and XCS and 2015-2019 Custom Chassis XCM vehicles. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Safety risk

Glare can reduce the driver's visibility of the road, thus increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-859.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

13 model years across 5 models.

ModelYears on record
FCCC XCL2019 2018
FCCC XCM2019 2018 2017 2016 2015
FCCC XCP2019 2018
FCCC XCR2019 2018
FCCC XCS2019 2018

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.