Recall campaign · NHTSA 20V509000

Electrical system: software

Newmar Corporation filed this campaign with NHTSA on 2020-08-27.

Recall campaignNHTSA 20V509000

Electrical system: software

Component
Electrical system: software
Manufacturer
Newmar Corporation
Vehicles affected
732
Reported to NHTSA
2020-08-27
Owners notified
2020-10-21

Defect description

Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Safety risk

Glare can reduce the driver's visibility of the road, increasing the risk of a crash.

Manufacturer remedy

Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

8 model years across 6 models.

ModelYears on record
NEWMAR Dutch Star2019
NEWMAR Essex2019 2018
NEWMAR London Aire2019
NEWMAR Mountain Aire2019
NEWMAR NEW Aire2019 2018
NEWMAR Ventana2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.