Recall campaign · NHTSA 20V599000

Power train: axle assembly

Ford Motor Company filed this campaign with NHTSA on 2020-09-30.

Recall campaignNHTSA 20V599000

Power train: axle assembly

Component
Power train: axle assembly
Manufacturer
Ford Motor Company
Vehicles affected
52
Reported to NHTSA
2020-09-30
Owners notified
2021-01-11

Defect description

Ford Motor Company (Ford) is recalling certain 2020 F-350 trucks equipped with 7.3L gas engines and ambulance prep packages. These vehicles were ordered with Wide Track rear axles, but were built with base (narrower) axles. Depending on the body installed by the body builder, the inner tires on the dual wheel rear axle may contact the body.

Safety risk

Inner tire contact with the body could result in a tire blowout, potentially causing a loss of vehicle control, increasing the risk of crash.

Manufacturer remedy

Ford will notify owners, and dealers will rebuild the rear axle as a Wide Track axle on vehicles already built. For remaining vehicles, body builders will be given the option to accept the base axle and build a different second unit body that meets Ford's specifications or have the rear axle rebuilt as a Wide Track axle, free of charge. An interim letter notifying owners of the safety risk was mailed on October 23, 2020. The recall began January 11, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S57.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

1 model year.

ModelYears on record
Ford Redundant F-3502020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.