Recall campaign · NHTSA 20V627000

Power train: driveline: driveshaft

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2020-10-09.

Recall campaignNHTSA 20V627000

Power train: driveline: driveshaft

Component
Power train: driveline: driveshaft
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
2
Reported to NHTSA
2020-10-09
Owners notified
2020-12-08

Defect description

Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2020 GLE 350 vehicles. The connection of the locking ring between the front and rear part of the drive shaft might not have been installed correctly, possibly resulting in a loss of power transfer between the transfer case and the rear axle differential.

Safety risk

If the transfer case disconnects from the rear axle differential the vehicle could stall, increasing the risk of a crash.

Manufacturer remedy

The affected vehicles are still in dealer inventory, therefore no owners will be notified. Dealers will replace the drive shaft, free of charge. Both vehicles were repaired in December 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100020.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

1 model year.

ModelYears on record
Mercedes-Benz GLE 3502020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.