Known Recalls

Recall campaign · NHTSA 20V675000

Suspension: rear

Ford Motor Company filed this campaign with NHTSA on 2021-03-12.

Recall campaignNHTSA 20V675000

Suspension: rear

Component
Suspension: rear
Manufacturer
Ford Motor Company
Vehicles affected
454,941
Reported to NHTSA
2021-03-12
Owners notified
2020-11-27

Defect description

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

Safety risk

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

5 model years across 1 models.

ModelYears on record
Ford Explorer2017 2016 2015 2014 2013

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.